Call Systems Service & Maintenance

Fixfire® offers ongoing planned maintenance agreements for a wide range of Nurse Call and Staff Attack systems.

Get in touch to discuss your requirements

Benefits include:

The Fire Safety (England) Regulations 2022 extend the duties imposed on responsible persons by the Regulatory Reform (Fire Safety) Order 2005 (Fire Safety Order).

These regulations make it compulsory for responsible persons of high-rise flats to give fire and rescue services relevant information to help them plan for and respond to emergencies. The regulations also require responsible persons of high-rise or multi-occupied residential buildings over 11 meters tall to implement additional safety measures. For all multi-occupied residential buildings, responsible persons are required to provide fire safety instructions and emphasise the importance of fire doors to residents. These regulations apply to existing buildings, and new building requirements may differ.

The Regulations require Responsible Persons of multi-occupied residential buildings to take specific actions, depending on the height of the building:

some provisions apply regardless of height
more are needed once a building reaches 11 metres, and
further requirements are introduced when a building reaches 18 metres (or 7 storeys) or more.

The Regulations set out requirements for Responsible Persons of all multi-occupied residential buildings, with two or more sets of domestic premises: 

Fire Safety Information to Residents: The Responsible Person must provide fire safety information to their residents on how to report a fire and what a resident must do once a fire has occurred.
Fire Door Information: The Responsible Person must provide residents with information relating to the importance of fire doors in fire safety.  The Regulations set out additional requirements for Responsible Person of multi-occupied residential buildings of over 11 metres in height:
Fire door checks: the Responsible Person should carry out annual checks of flat entrance doors. They must also undertake quarterly checks of all fire doors in the common parts.

The Fire Safety (England) Regulations 2022 extend the duties imposed on responsible persons by the Regulatory Reform (Fire Safety) Order 2005 (Fire Safety Order).

The Regulations require Responsible Persons of multi-occupied residential buildings to take specific actions, depending on the height of the building:

some provisions apply regardless of height
more are needed once a building reaches 11 metres, and
further requirements are introduced when a building reaches 18 metres (or 7 storeys) or more.

The Regulations set out requirements for Responsible Persons of all multi-occupied residential buildings, with two or more sets of domestic premises: 

Fire Safety Information to Residents: The Responsible Person must provide fire safety information to their residents on how to report a fire and what a resident must do once a fire has occurred.
Fire Door Information: The Responsible Person must provide residents with information relating to the importance of fire doors in fire safety.  The Regulations set out additional requirements for Responsible Person of multi-occupied residential buildings of over 11 metres in height:
Fire door checks: the Responsible Person should carry out annual checks of flat entrance doors. They must also undertake quarterly checks of all fire doors in the common parts.

The Fixfire^® Fire Log Book is a must-have tool to contain your Fire Safety records and aid compliance with the Regulatory Reform (Fire Safety) order 2005 (RRO).

Robust Ring Binder with tabbed dividers
Separate sections for user & engineer entries
Covers all your Fire Safety checks from Fire Extinguishers and Fire Alarms through to Emergency Lighting and Fire Doors
Fire Safety Training section
Stores your certificates and as installed information too
Optional Separate Lockable storage Cabinet.

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Fire Safety Compliance System™

The Fire Safety Compliance System™ is everything you could want from a single provider to support your ongoing compliance journey.

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FAQ

Get in touch to discuss your requirements

FAQ

Get in touch to discuss your requirements

In order to ensure that your systems and equipment are safely installed and maintained to the highest standards, Fixfire^® is accredited by the following bodies.

Certificate No.
442192

Fire Industry Association F-Gas certified

F-Gas Certificate No.
F-0120-GB

Certificate No.
MJ5612

Registration No.
97355

Download our latest Construction Site Fire Safety Catalogue!

This latest edition is packed with proven rugged products from Fire Extinguishers and ancillaries to Passive Fire Protection Products including Fire & Smoke Seals and Intumescent Pipe Collars. Most items are available for next day delivery or installation/maintenance by our engineers.

Our helpful Sales Team is always available to provide advice and product support.

We look forward to serving you.

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Fixfire - Delivering smarter solutions to compliance, creating safer environments, saving lives and providing peace of mind

Call Systems Service & Maintenance

Fixfire® offers ongoing planned maintenance agreements for a wide range of Nurse Call and Staff Attack systems.

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Fixfire® offers ongoing planned maintenance agreements for a wide range of Nurse Call and Staff Attack systems. In addition to ensuring compliance, a Fixfire® service agreement provides you with the peace of mind that any failure of your system(s)/equipment will be attended to at any time 24/7.

KeyCall® is a revolutionary patent-granted Key Operated Fire Alarm Activation Device which has been developed specifically for ‘approved’ applications where standard fire alarm call points would be vulnerable to abuse. Developed by Fixfire® in response to growing demand from the Mental Health Care sector, KeyCall® is a revolutionary one-piece analogue addressable key operated manual call point.

Compatible with a wide range of Conventional and Addressable Fire Alarm Systems.

KeyCall® accepts a Euro-Profile style cylinder
Typically suited/keyed-alike cylinders are fitted so that authorised persons can activate KeyCall® using their standard door key.

Key ‘Click-latch’ mechanism ensures key ‘latches’ in correct position to activate Fire Alarm System.

Anti-ligature low-profile flush-mounting design.

Neat minimalistic one piece construction incorporating Fire Alarm interface module.

Red fire indicator illuminates when KeyCall® is activated.

Compatible with a wide range of Conventional and Addressable Fire Alarm Systems

‍Applications include:

Prisons
Mental Healthcare
Special Educational Needs (SEN) School

Watch the Video: AlertLog™ - How to automate your Fire Alarm Weekly Testing

Watch the Video: AlertLog™ Mobile Notifications Demo

Call System Display Unit Maintenance

Nurse Call Unit & Call Lead Maintenance

Quantec Call System Controller

Nurse Call Unit Maintenance

British Standard Design requirements...

Install AFD to voids greater than 800mm
Treat downward projections exceeding 10% of the void depth as wall

BS5839-Part 1:2013 states:

22.2d) If the system Category is such that automatic fire detection should be provided in any area that contains a horizontal void of 800 mm or more in height, automatic fire detection should also be provided in the void.

22.3j) Ceiling obstructions, such as structural beams, deeper than 10% of the overall ceiling height should be treated as walls [see Figure 10a)]. NOTE 10 Within horizontal voids, beams or obstructions that are deeper than 10% of the overall depth of the void regardless of whether the void is above the ceiling or below the floor, ought to be treated as walls that subdivide the void.

VoidAlert Remote Indicator

Related Downloads

Patient Call System Accessories

Download Nurse Call System Accessories Brochure

Standard Call Leads

Intercall

Compatible with all Intercall® systems manufactured since 2005. (Includes all Intercall® 700 systems. For earlier versions and other systems which use a mono-jack connector see ‘Other Systems’.

NALL100 (2m)
NALL101 (4m)
NALL102 (6m)

Styled 2m ,4m and 6m pear push wander lead with reassurance light.

NALL200

Styled 2m call and bed light control handset. For Intercall® systems with overbed light switching facility

Other Systems

CareAlert offers an extensive range of call leads and accessories to suit the majority of Call Systems.

Other Systems

Please call Customer Support with your specific requirements and we will be glad to help.

Quantec & Nursecall 800

Compatible with all Quantec and Nursecall 800 systems.

NALC100 (1.8m)
NALC101 (4.2m)

1.8m or 4.2 tail call lead.

Disc-Alert

Disc-Alert is used by patients with sufficient motor skills to either press or lean on the pad to activate a call. It has a large circular shape and soft vinyl pad design with gripping feet to help keep it in position.

Bulb-Alert

Bulb-Alert is used by patients with sufficient motor skills to either press or lean on the bulb to activate a call. It has an oval shaped, soft final bulb design that prevents it from rolling off the patient’s bed.

NAAD200

Bulb-Alert with 6ft lead, compatible with Intercall® Systems.

NAAD100

Disc-Alert with 6ft lead or head-Alert with 8ft length compatible with Intercall® Systems.

NAAD300

Head-Alert with 8ft length lead compatible with Intercall® Systems.

Head-Alert

Head-Alert is used by patients with sufficient motor skills to either press or lean on the pad with their head to activate a call. Head-Alert features a large soft elliptical
air activated touch surface.

Breath-Alert

Breath-Alert provides patients with no motor skills a means to communicate by simply breathing into a sensitive pressure-operated switch. With a clamp providing easy attachment to a fixed support such as a bed or wheelchair, Breathcall incorporates a vinyl-covered flexible gooseneck which may be positioned to suit patient requirements. Two models are available, standard which has 3ft gooseneck and universal screw clamp for secure mounting and lightweight which has a 2ft gooseneck and ‘bulldog-clip’ type spring clamp. Both models come with a pack of disposable filters which should be changed regularly. Spare filters are available in packs of 12.

NAAD400

Standard Breath-Alert Unit complete with 9ft call lead, compatible with Intercall® Systems.

NAAD401

Lightweight Breath-Alert Unit complete with 9ft call lead, compatible with Intercall® Systems.

NAAD402

Breath-Alert Accessory Pack complete with 12 filter assemblies with soft straws and porous plastic filters.

Special Call Leads

Remote Pendants

NAPL100

Portable Pendant Infra-red Trigger.

NAPC100

Infra-red neck pendant transmitter.

Intercall®

Quantec and Nursecall 800

NAPC101

Infra-red wrist pendant transmitter.

NAPC102

Spare wrist straps for QT432W pendant, pack of 10.

Call Mats

Floor Pressure Mat

Chair & Bed Pressure Mat

Monitor Units

NAMT100 (InterCall®)
NAMT101 (Nurse-Call 800/Quantec systems)

Antibacterial Floor Pressure Mat complete with 2m lead (suitable for Intercall® systems or NurseCall 800 and Quantec systems).

Infrared-Alert

NAMT102 (Chair)
NAMT103 (Bed)

Chair pressure mat with RJ11 connector to suit Mat-Alert monitor / Bed pressure mat with connector to suit Pad-Alert monitor.

NAMT111

Infrared-Alert Monitor.

NAMT112

Infrared-Alert Monitor Mains Power Adaptor.

NAMT113

Infrared-Alert Monitor Extension Mounting Bracket.

Mat-Alert Monitor & Kits

NAMT104

Mat-Alert monitor with sockets for pressure mat and connection to call system (PP3 battery not included).

NAMT105 (Chair)
NAMT106 (Bed)

Kit comprising chair or bed pressure mat, Pad-Alert monitor and 9V battery to suit.

NAMT107

Mains plug-top power supply to suit Mat-Alert monitor.

Monitor Connection Leads

NAMT114 (Intercall version)
NAMT115 (Quantec/Nursecall 800 version)

Monitor connection lead, Intercall version and Quantec/ Nursecall 800 version.

Spares and Sundry Items

NASL100

Fixfire Adapter

Call Systems Spares

NASL103

T Piece adaptor (suitable for Quantec & Nurse Call 800 systems).

NASL100

Replacement white jack nut.

NASC100

Wipe clean/anti-bacterial vinyl ceiling pull cord accessory pack (3m nylon cord, 2 x triangles and 1 x cord joint).

NASC101

Magnetic reset key for resetting NurseCall 800 and Quantec systems.

NASL101

Magnetic Reset Token for resetting Intercall® Door Monitoring points.

Adaptors

NASL102

T Piece adaptor (suitable for Intercall® systems).

Fixfire® offers panic attack systems for the protection of staff in all kinds of premises.

Most pendants are also available with different button functions, for example reset. Please contact Customer Support for part numbers and information.

Guardian Staff Attack

Quantec Staff Attack